Service Provider Help
Welcome to Service Provider Administration
Entrust Adaptive Issuance ™ Instant ID as a Service has a multi-tier account structure. The Service Provider portal allows Entrust partners or resellers to offer Instant ID as a Service as their own product. Partner and reseller accounts can perform Tenant management functions on the Instant ID as a Service accounts that they manage.
To access the Service Provider portal, your Instant ID as a Service account must be upgraded to a Service Provider account before any of the Service Provider capabilities are available. A Service Provider account with the Super Account Manager role can assign Service Provider roles to users. Refer to Manage Service Provider Roles for more information.
Note: When a new Tenant account is created, the first administrator to log in to that account must review and accept the legal terms and conditions immediately after logging in.
Service Provider Online Help
The Service Provider Online Help outlines how to use the Instant ID as a Service features available to Service Provider administrators. For other administrative tasks, refer to the Entrust Adaptive Issuance Instant ID as a Service Help.
Entrust Support
Email:support@entrust.com
Telephone: Go to https://www.entrust.com/pages/contact-support for support phone numbers for your area.
Date: September 2026
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