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About Account Entitlements

Entitlements determine the number of users or credentials for your account. The number of entitlements available is also based on whether your account is a Trial account or a Production account.

Note: Accounts created before Instant ID as a Service version 5.8 are classified as Unknown accounts and are treated as Production accounts. Entrust recommends that you review your accounts and convert them to either Trial or Production accounts, as required. Refer to Upgrade Trial Accounts.

Entitlement Restrictions​

Review the following account entitlement restrictions:

Instant ID as a Service Trial account entitlements​

  • Trial accounts are available for 60 days; however, Entrust can choose to extend the trial time period.
  • Trial accounts can print 25 credentials.
  • Trial accounts must be converted into Production accounts before the trial period expires.
  • Once the trial period of an account expires, the account is automatically locked and it cannot be accessed.
  • Trial accounts receive email warnings about account expiration 7 days, 3 days, and 1 day before the end of the trial period.

Instant ID as a Service Production Account Entitlements​

  • Instant ID as a Service Production accounts are automatically assigned 100 user entitlements, which cannot be changed.
  • Instant ID as a Service Production accounts can be charged based on the options listed below. Please contact Entrust representatives to discuss billing options.
    • Print usage or MFP usage
    • Subscription
    • Printers registered

Entitlement Summary​

To view a summary of account entitlements, do the following:

  1. Log in to your Instant ID as a Service Tenant account.
  2. On the Dashboard page, click . The Contract Details dialog box opens showing entitlement details.
  3. Click OK to close the dialog box.