User Tasks

Using Instant ID as a service changes based on you user level. To get started with Instant ID as a service, follow the steps listed in the pages for each user. The tasks listed on this page are based on the default user roles and permissions. To grant access to a function, modify the permissions for a user role. For instructions, refer to Create and Manage Roles.

Issuance Administrator Tasks

Issuance Administrators are responsible for creating additional users, managing resources, and configuring printers. They are also able to perform all tasks available in Instant ID as a service including designing credentials and enrolling applicants.

• Manage Users
• Manage Resources
• Manage Authenticators
• Printer Management
• Manage Reports
• Design a Credential
• Enroll Applicants

Issuance Designer Tasks

The Designer creates credential designs, customizes enrollment designs, and tests enrollment forms. The following are some typical tasks that a Designer might perform.

• Design a Credential
• Design Enrollments
• Print a Sample Credential

Issuance Operator Tasks

The Issuance Operator uses the credential enrollment forms to enroll applicants and issue credentials. The following are typical tasks performed by the Issuance Operator user:

• Enroll Applicants
• Monitor Printing
• Manage the Print Queue

Issuance Supervisor Tasks

An Issuance Supervisor views the status or printers, reviews credential designs, and monitors enrollments. Refer to the following tasks:

• View the Issuance Dashboard
• Monitor Printing
• View Credential Designs
• View Enrollment Records