Welcome
Welcome to the Adaptive Issuance™ Instant ID as a service Administrator Help. Instant ID as a service provides tools to design credentials, customize the enrollment process, enroll applicants, and print credentials. It also manages card printers and users. The following is a typical workflow for creating and issuing credentials:
- Manage Users
- Printer Management
- Design a Credential
- Design Enrollments
- Enroll Applicants
- Manage Enrollment Records
Instant ID as a service System Requirements
Instant ID as a service has various system requirements for browsers, cloud printing, and secured printer communication. Refer to Get Started with Instant ID as a service for more information on Instant ID as a service system requirements.
User Tasks
Instant ID as a service users perform the following tasks. Each user type performs different tasks but a user can perform the tasks of multiple user types.
User Tasks:
| Issuance Administrator | Issuance Designer | Issuance Operator | Issuance Supervisor |
|---|---|---|---|
| Creates additional users, manages resources, and configures printers. | Creates credential designs, manages enrollment designs, and tests the enrollment process. | Enrolls applicants and issues credentials. | Monitors printers, reviews credential designs, and monitors enrollments. |
| - Manage Authenticators - Manage Resources - Configure Identity Providers (SAML/OIDC) - Manage Reports - Manage Users - Printer Management - Design a Credential - Enroll Applicants | - Design a Credential - Edit Credentials - Print a Sample Credential - Design Enrollments - Design Mobile Flash Passes | - The Enrollment Process - Enroll Applicants - Manage Enrollment Records - Monitor Printing | - View the Issuance Dashboard - Monitor Printing - View Credential Designs - View Enrollment Records |
Instant ID as a service Video Tutorials
Instant ID as a service provides video tutorials to guide key processes and features. Whether you're a system administrator, developer, or user, these videos offer step-by-step instructions to ensure a smooth experience with our innovative identity verification solution. Please refer to the following video tutorials:
- How to Configure Groups, Roles, Users and Authenticators - Instant IIDaaS
- How to Onboard a Printer - Instant IIDaaS
- How to use an External Database - Instant IIDaaS
- Quick Start Guide - Instant IIDaaS
Support
Contact your Managed Service Providers for support.