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Manage Printer Settings

Instant ID as a service connects to cloud-enabled printers to manage printer settings, monitor the printer status, and view firmware updates using the Printer Dashboard.

Open Printer Dashboard​

Follow these steps to open Printer Dashboard. Ensure that the printer supports Printer Dashboard.

  1. From the Main Menu Main Menu Icon, select Printers. The Printers page opens.
  2. Click on the printer name. The Printer Dashboard opens.

Printer Information​

The areas of the Printer Dashboard below describe the status and details of the printer.

  • Summary: The Summary area provides information on the status of the printer, the model, and the connection type. For more information, refer to Manage Supplies
  • Supplies: The Supplies area provides information on the printer supplies. For more information, refer to Manage Supplies
  • Cleaning Card: The Cleaning Card area shows the number of cards after which you must run a cleaning card. For more information, refer to Run a Cleaning Card.
  • Device Activity: The Device Activity area shows the status of print jobs.
  • Hoppers: The Hoppers area shows the status of the hoppers on the printer.
  • Firmware: The Firmware area displays the current firmware version. The color of the square indicates the status of the firmware.

Printer Status Message​

When the printer is in a state that might require service or attention, Printer Dashboard displays a message with information about the issue at the bottom of the page. Use this information to help diagnose and resolve the issue or to communicate the issue to customer service.